Shipping Policy

At Pooki – Kidswear, Redefined, we are committed to delivering your orders in a fast, reliable, and secure manner, ensuring a smooth shopping experience from checkout to doorstep.

Order Processing
All orders are carefully processed within 1–3 business days after confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we always strive to dispatch your order as quickly as possible.

Delivery Time
Delivery timelines may vary based on your location and the courier partner. Typically, orders are delivered within 3–7 working days across Pakistan. Remote areas may require additional time.

Shipping Charges
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase—no hidden fees.

Order Tracking
Once your order has been dispatched, you will receive a tracking number via SMS or email, allowing you to monitor your shipment in real-time.

Delivery Delays
While we work with reliable courier services, delays may occasionally occur due to factors beyond our control, such as weather conditions, logistical issues, or public holidays. We appreciate your patience and understanding in such cases.