Terms & Conditions

Welcome to Pooki – Kidswear, Redefined. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.

1. General Use

By using this website, you confirm that you are at least the age of majority in your region or have permission from a parent or guardian. You agree not to misuse our website or its content for any unlawful purpose.

2. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, design, or appearance may occur due to lighting and screen differences.

3. Orders

  • All orders are subject to availability and confirmation.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Once an order is placed, changes may not be possible after processing begins.

4. Pricing

All prices are listed in local currency and may change without prior notice. We reserve the right to update or modify pricing at any time.

5. Payment

We accept secure payment methods as displayed at checkout. All transactions are processed through trusted payment gateways to ensure safety and security.

6. Shipping & Delivery

Delivery times are estimated and may vary depending on location and courier services. We are not responsible for delays caused by third-party delivery partners or unforeseen circumstances.

7. Returns & Exchanges

Please refer to our Return & Exchange Policy for detailed information. Items must meet eligibility conditions to qualify for return or exchange.

8. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Pooki and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept any changes.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our support team through the provided contact details on our website.